PRIVACY POLICY  

Last updated: 13 Dec 2025

Olive & Crust  is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect your information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Business name: Olive & Crust
Location: Dublin, Ireland
Email: info@oliveandcrust.ie
Phone / WhatsApp: +353 89 659 1082

Olive & Crust is the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Delivery or billing address

• Order details and preferences

• Messages sent via contact forms, email or WhatsApp

• Website usage data (IP address, browser type, device information)

We do not knowingly collect data from children under the age of 16.

3. How We Collect Your Data

We collect personal data when you:

• Place an order on our website

• Contact us by email, phone, WhatsApp or contact form

• Request catering or corporate services

• Subscribe to updates or marketing communications

• Browse our website (via cookies and analytics tools)

4. Why We Use Your Data (Legal Basis)

We process your data only when we have a lawful reason to do so, including:

• To fulfil a contract (processing orders, delivery, catering)

• With your consent (marketing communications, enquiries)

• To comply with legal obligations (tax, accounting, food safety)

• For legitimate business interests (improving services, website performance)

5. How We Use Your Data

Your data may be used to:

• Process and manage orders

• Communicate with you about your order or enquiry

• Provide catering and corporate services

• Improve our website and customer experience

• Send updates or promotions (only if you opt in)

• Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

6. Payments

Online payments are processed securely by third-party payment providers.
We do not store your card or payment details.

7. Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors use our site.

Cookies help us to:

• Improve website functionality

• Analyse traffic and performance

• Enhance user experience

You can control or disable cookies through your browser settings.

8. Data Sharing

We may share your data only when necessary with:

• Delivery partners (for order fulfilment)

• Payment processors

• Website hosting or IT service providers

• Legal or regulatory authorities (if required by law)

All third parties are required to handle your data securely and lawfully.

9. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.

Your data is stored only for as long as necessary for the purposes outlined in this policy or to meet legal requirements.

10. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

To exercise any of these rights, contact us at info@oliveandcrust.ie.

11. Marketing Communications

We will only send marketing communications if you have given explicit consent.
You can unsubscribe at any time by contacting us or using the unsubscribe link provided.

12. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

14. Complaints

If you believe your data has been handled incorrectly, you have the right to lodge a complaint with:

Data Protection Commission (Ireland)